The Lock Ninja Locksmiths BelfastThe Lock Ninja Locksmiths Belfast

Privacy Policy

Last updated: January 2025

1. Introduction

The Lock Ninja ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website lockninjabelfast.com or use our locksmith services in Belfast and Northern Ireland.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

  • Contact us via phone, email, or our contact form
  • Request a quote for our services
  • Use our locksmith services

This information may include your name, phone number, email address, and property address.

Automatically Collected Information

When you visit our website, we may automatically collect certain information including your IP address, browser type, device information, and browsing behaviour through cookies and similar technologies.

3. How We Use Your Information

We use the information we collect to:

  • Provide and deliver our locksmith services
  • Respond to your enquiries and provide customer support
  • Send you quotes and invoices
  • Improve our website and services
  • Comply with legal obligations

4. Cookies

We use cookies to enhance your experience on our website. Cookies are small text files stored on your device that help us:

  • Remember your preferences
  • Understand how you use our website
  • Improve our website performance

You can control cookies through your browser settings. However, disabling cookies may affect some functionality of our website.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the following rights:

  • Right of Access: Request a copy of the personal data we hold about you
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Request limitation of how we use your data
  • Right to Data Portability: Request transfer of your data to another service
  • Right to Object: Object to certain types of processing

To exercise any of these rights, please contact us using the details below.

8. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: